Where is Claude actually helping — and where is it being ignored?

This survey exists to find that out, so the AI team builds and trains the right things next. Honest “it didn’t help” answers are worth more than polite ones.

You’ll answer a short routing block, the general questions, only your own department’s block, and two closing questions. If you don’t use Claude yet, you get a four-question version instead — that’s the most valuable data we can collect right now.